Incorrect Dental Plan Elections Corrected During Caravus Connect Implementation
The Client
Home Exteriors Company with over 70 enrolled employees
The Challenge
While moving the client off their previous broker’s HRIS system to Caravus Connect, the Caravus team discovered several employees were not properly enrolled in the dental plans they had elected.
The Solution
The Caravus team immediately notified the plan sponsor and began working closely with their dental carrier to ensure that all employees’ enrollments were corrected.
The Outcome
With the implementation of Caravus Connect, the client’s employees were properly enrolled in the plans they elected and will continue to be properly enrolled going forward.
“One thing that really sticks out to me about Caravus is that I never have to explain to the team why a situation is important – they just get it.”