Welcome, Kaitlin Fischer!
Kaitlin Fischer may be new to the insurance field but she is familiar with one important concept – providing outstanding customer service to clients.
Since joining Caravus in April, Kaitlin has taken on multiple roles and thrived in them. Her primary position is Caravus’ eligibility coordinator, which involves processing enrollments, terminations, and changes for clients’ benefit plans. She is also the first point of contact for visitors and callers to the Caravus office as she also manages our front desk, and handles insurance licensing for team members.
“Kaitlin has surpassed expectations and fit into our team with ease,” said Caravus Partner J.J. Flotken. “We’re extremely pleased she’s here.”
Kaitlin’s previous work experience with a high-end department store has definitely come in handy.
“I believe as a company the number one goal is to provide exceptional customer service to our clients,” she said.
Kaitlin says the support she’s received from her fellow Caravus employees has helped her as she learns the in’s and out’s of the insurance industry. She recently received her Missouri Producer License.
“I was surprised by the amount of support I am receiving from everyone, especially Sabrina,” Kaitlin said, referring to Caravus Client Service Manager, Sabrina Brouk. “Sabrina has taught me so much already and I truly appreciate her help and patience as I adapt to my new role.”
On a Personal Note…
A native of Mexico, Missouri, Kaitlin recently moved to St. Louis. The oldest of four girls, Kaitlin grew up in a family of sports fanatics.
“I have participated in sports since I was a small child,” she said. “I’ve played basketball and softball, and I ran track. Team sports have a way of teaching core values and characteristics that can be used in a professional setting.”
An August 2012 graduate of the University of Missouri – Columbia, Kaitlin was a member of Gamma Phi Beta. She received a Bachelor of Science in Business Administration with an emphasis in marketing. In her spare time, she is often found spending time with her family and attending her younger sisters’ sporting events.